Pump-outs on a fixed cycle
Full evacuation of grease, solids and liquid, baffles and screens checked, interceptor left ready for inspection. Booked around your service hours, not ours.
Toronto Municipal Code § 681 — Sewers By-law
The by-law's default is a service every four weeks. But the City permits up to eight — if you hold records showing grease and solids stay under 25% of your interceptor's liquid volume at the four-week mark. Most operators have never been told, so they pay for twice the visits they need.
Do you qualify? Set your 4-week level
Under 25% — you can apply for 8-week servicing.
An estimate, not an application. The City decides based on documented service records, which is the part we handle.
The by-law's baseline for every food service establishment in Toronto — or sooner, if you hit 25% before then.
Granted only where service records demonstrate the interceptor stays under 25% through the first four weeks.
Servicing and disposal records must be kept and produced on request. This is where most kitchens actually fail.
What we do
Anyone with a vacuum truck can empty an interceptor. The part that protects you in an inspection is the paperwork attached to it — and the part that saves you money is that same paperwork, used to earn a longer interval.
Full evacuation of grease, solids and liquid, baffles and screens checked, interceptor left ready for inspection. Booked around your service hours, not ours.
Every visit logged with date, work performed, measured grease and solids percentage, interceptor condition, and where the waste was disposed — the exact fields the City asks for.
We track your fill rate across cycles. If it holds under 25% at four weeks, you have the evidence to move to eight — and halve your number of visits.
How the interval change works
This is a documented process, not a phone call. The order matters, because the City is deciding on evidence you have to build first.
We service on the standard cycle and record the combined grease and solids level as a percentage of liquid volume at each visit.
Several consecutive cycles under 25% establish a pattern. One good reading is an anecdote; a run of them is evidence.
The service history goes in as supporting documentation for an extended interval, up to the eight-week maximum.
Records are retained for the required seven years and produced on request, so an inspection is a filing question rather than a scramble.
Service area
Toronto's by-law is the strictest in the region, so it sets our standard. Surrounding municipalities have their own sewer-use rules, and we work to whichever applies to you.
Request a quote
We'll come back with a price for scheduled service and an honest read on whether your interceptor is a candidate for the eight-week interval. If it isn't, we'll say so.